Appstar is a credit card processing company, they come into your business and set up creditcard machines and provide the processing.
Upon trying to save ourselves some money on processing fees,(because of our failing economy and like everyone else, we shop for better pricing from many of our vendors) my partner sat down with a sales rep, Cheryl, and she proceeded to make empty promises and failed to tell, or disclose, to my partner that there would be a $495 early cancellation fee. She also totally complicated getting equipment set up with Fairpoint.
One of her statements (because we were concerned we already had a contract with another comp)was that our current contract could be broken. "contracts are broken all the time" then when we decided not to go with them, they had set up an acct, started pulling money from our account and pulled $495 from our bank acct because I called and cancelled. Upon being told what I needed to do to avoid the charges, (send long detailed fax explaining why I cancelled-- explained to me by Cheryl--whining all the while that she is a single mother and would be fired) I promptly did the same day! When discovered that they pulled the $495 I called a customer service # and Cheryl just lied to them and made it sound like we verified and "ok'd" everything that transpired, which was total bullsh@!#$t.
We have never had the equipment, never had any processing done and cancelled within days and are still being charged a monthly fee FOR NOTHING!! Thanks for all your help Appstar for putting us even farther behind in these struggling times!